Our Platinum status provides us exclusive benefits that we are able to pass on to you. These include:
An extended warranty of ONE ADDITIONAL year above the normal one provided by Elk and
NO restocking fees for returns, AND automatic authorization for returns and replacements. This means that you can buy with confidence, knowing that if the size, style, or colors do not meet your needs, you will be able to return the product within 21 days of receipt at no charge. For additional information on our return policies, click here.
These amazing benefits are ONLY available to our Preferred Customers. To sign up for the program, which is free of charge, click here.
In addition, the Platinum designation means you are assured the finest buying experience and overall support when you purchase your Elk Lighting products from us. Unlike many other e-retailers who purchase their product from a third party distributor, we have a direct link to Elk Lighting and that means fewer product shipping defects, quicker resolution of issues, and the manufacturer’s commitment to help us satisfy, you, the customer.
Why are we the first e-retailer to obtain this designation?
Our commitment to quality has allowed us to meet and exceed Elk's stringent quality checks on our processes, service, and integrity. This includes the highest standards of quality, knowledge, dependability, financial stability, and customer service.
Why choose Elk Lighting?
For over 20 years Elk Lighting has been the leader in bringing Europe’s finest modern and traditional lighting fixtures and accessories to America. Its product lines feature only exceptional materials from world-renowned manufacturers with each product being manufactured to the highest standards. Elk Lighting offers unique designs, meticulous craftsmanship and the unsurpassed values that have contributed to their astonishing growth. As you browse through our Elk product line, you can be confident that every item has been manufactured to the highest standards to bring you years of enjoyment and pride of ownership.
Browse our site and experience first-hand why Elk Lighting chose us to be their first Preferred Platinum E-Retailer.
CLICK HERE FOR OUR EXTENSIVE ELK LIGHTING Inc. PRODUCT LINE